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Frequently Asked Questions

Cargo

IS SHIPPING FREE ON ALL ORDERS?
Free shipping for 2000 TL and above!
WHEN WILL MY ORDER ARRIVE?
Delivery time varies between 1-4 weeks depending on your location and district.

Account

IS MEMBERSHIP REQUIRED?
Membership is not mandatory when shopping, you can shop without becoming a member.
I FORGOT MY PASSWORD, WHAT SHOULD I DO?
Click on the "Forgot My Password" link in the "Sign In" section. Type your e-mail address with which you are a member of the site and the code you see in the security code section. Your new password will be sent to your e-mail box immediately.